Returns & Exchanges
At 20TwentyStore, we want to ensure your gear helps you perform at your peak, which is why we offer a 30-day window for hassle-free returns or exchanges on all sports apparel and equipment. Items must be in original condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the unused items back into their original packaging, ensuring all protective wraps and tags are intact to prevent damage during transit.
- 3.Attach the Shipping Label
Download and print the prepaid shipping label provided via email and securely fix it to the outside of your return package.
- 4.Drop Off and Track
Take your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.